KABLEWALA Terms & Conditions

 KABLEWALA Terms & Conditions

A. Introduction

Welcome to Kablewala.com.bd, an online e-commerce platform. These Terms and Conditions govern your access and use of Kablewala, including its subdomains, mobile application, services, and tools. By using the website, you agree to comply with these Terms and Conditions ("User Agreement"). This agreement becomes effective upon your use of the website. If you do not agree to these terms, please refrain from using or registering on the website. 

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will take effect when posted on the site. Please review these Terms and Conditions regularly to stay informed of any updates. Continued use of the website following changes constitutes your acceptance of the revised terms.

B. Conditions of Use

1. Your Account

To access certain services, you may be required to create an account and provide personal information. We reserve the right to terminate or suspend your account, with or without cause, at our sole discretion, without liability for any loss. You are responsible for maintaining the confidentiality of your login credentials and account details. If you believe your account has been compromised, please notify us immediately. You agree that any use of the site or services under your account is considered authorized by you, whether or not you personally accessed it. You are responsible for any unauthorized use of your account, and you agree to indemnify us for any losses or damages arising from such use.

2. Your Account vs Your Order

The account holder is considered the legitimate owner of any products ordered through their Kablewala account. Requests for changes in the owner’s name at the time of delivery will not be entertained. Kablewala reserves the right to suspend, cancel, or freeze accounts if necessary. Any refunds for payments made through Bkash, bank transfers, or cash will be processed within a reasonable timeframe, depending on the total payment and cashback calculations.

3. Your Conduct

You agree not to use the site in any way that may disrupt, harm, or disable its functionality. Any activity that causes harm to Kablewala or its affiliates is strictly prohibited, including transmitting illegal, offensive, or harmful content. You agree not to engage in fraud, impersonation, or other unlawful activities.

4. Submissions

By submitting content (such as reviews, comments, or suggestions) to the site, you grant Kablewala the right to use that content in any form, including promotional purposes. You are responsible for ensuring that the content you submit is accurate and lawful.

5. Claims Against Objectionable Content

If you believe any content on the site is illegal or offensive, please contact us immediately with the necessary details for review. We will make reasonable efforts to remove harmful content within a reasonable timeframe.

6. Claims Against Infringing Content

We respect intellectual property rights. If you believe your intellectual property has been infringed, please notify us with the relevant details, and we will address the concern as soon as possible.

C. Liability and Legalities

1. Losses

We are not liable for any personal or business losses resulting from the use of this website. This includes, but is not limited to, loss of profit, revenue, contracts, or data.

2. Changes to Terms and Conditions

We reserve the right to update or modify the Terms and Conditions at any time. Continued use of the website signifies acceptance of these changes.

3. Governing Law and Jurisdiction

These Terms and Conditions will be governed by the laws of Bangladesh. Any disputes will be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

D. Product Information and Availability

1. Pricing and Availability
Prices are listed in Bangladeshi Taka (BDT) and include VAT. Prices may change over time and are subject to errors or technical issues. We reserve the right to cancel or adjust orders based on pricing errors.

2. Special Offers and Discounts

Special offers are limited to one product per customer unless otherwise specified. We do not coordinate offers with other merchants outside of Kablewala.com.bd.

E. Returns and Refunds

1. Returns Policy

If an item is faulty or incorrect upon delivery, please contact us within the return window for a replacement or refund. Some items, such as used electronics or opened products, may not be eligible for return.

2. Cancellation

Kablewala reserves the right to cancel any order before dispatch for reasons including but not limited to pricing errors, stock availability, or technical issues.

3. Refund Policy

Refunds for canceled orders will be processed within 72 hours to 10 working days. Special cases involving third-party payment gateways may take longer. Cashbacks, bonuses, and other promotional amounts may be adjusted before processing refunds.

The terms and conditions for promotions and campaigns may vary from these. Customers are advised to review the specific terms and conditions for each promotion or campaign

F. Delivery and Shipping

1. Delivery Timeline

Kablewala aims to deliver products within 10 working days, although delays may occur due to unforeseen circumstances, including public holidays, political events, or natural disasters.

2. Delivery Charges

Delivery charges vary depending on the carrier, seller, and product location. If delivery fails due to customer negligence, the customer is responsible for the return and redelivery charges.

3. Stock Availability

All orders are subject to stock availability. If a product is out of stock, your order may be canceled.

The terms and conditions for promotions and campaigns may vary from these. Customers are advised to review the specific terms and conditions for each promotion or campaign

G. Miscellaneous

1. Mass Purchasing

Kablewala is intended for personal, non-commercial use. Orders that appear to be for resale may be canceled.

2. Security and Fraud

Any attempt to use fraudulent vouchers or engage in illegal activities will result in the rejection or cancellation of orders, and further legal action may be taken.

3. Modifications to Service

We reserve the right to modify the site and services at any time. By continuing to use the site, you accept these modifications.